Privacy Policy

Who We Are

We're Quindralith Architecture, based at 1250 Bay Street, Suite 402, Toronto, ON M5R 2A4. We design sustainable buildings and spaces, not collect data for fun. When you reach out to us or use our website, we might collect some info - but only what we actually need.

What Information We Collect

We're pretty minimal here, honestly. Here's what we might gather:

• Contact Details: Your name, email, phone number when you fill out our contact form or send us a message. Can't really respond to you without these, right?
• Project Info: If you're discussing a potential project with us, we'll keep notes about your requirements, property details, and preferences. That's just good business practice.
• Website Analytics: Basic stuff like which pages you visit, how long you stick around, general location (city level, not your exact address). We use this to figure out if our website's actually useful or needs work.
• Cookies: Yeah, we use 'em. Nothing creepy - just technical cookies to keep the site running smoothly and remember your preferences.

How We Use Your Info

We're not selling your data to anyone. Here's what we actually do with it:

• Respond to your inquiries and provide quotes for architectural services
• Manage ongoing projects and communicate updates
• Send you relevant info about our services (only if you've asked for it)
• Improve our website and understand what content people find helpful
• Meet legal obligations - permits, building codes, that sort of thing

Who We Share With

We're pretty protective of your information. We might share it with:

• Project Partners: Engineers, contractors, consultants we work with on your project. They need certain details to do their job properly.
• Legal Authorities: If the law requires it - building departments, municipal authorities, courts. We're not fans of red tape either, but sometimes it's mandatory.
• Service Providers: Our hosting company, email service, that kind of thing. They're bound by confidentiality agreements.

That's it. We're not sharing your info with random marketing companies or data brokers. That's not our style.

How Long We Keep Your Data

We keep your information as long as we need it for legitimate purposes. Active project files? We'll keep those for the duration of the project plus several years for warranty and liability reasons. Just inquiring? If we don't hear back from you after a reasonable time, we'll clear out your info.

Canadian law and professional regulations require us to keep project documentation for at least 7 years after completion. After that, unless there's a good reason to keep it, we'll securely dispose of it.

Your Rights

Under Canadian privacy laws (PIPEDA and provincial equivalents), you've got rights:

• Access: You can ask what personal info we have about you
• Correction: If something's wrong, let us know and we'll fix it
• Deletion: Want us to delete your data? Just ask (though we might need to keep some stuff for legal reasons)
• Objection: You can object to certain uses of your information
• Withdrawal: Changed your mind about receiving updates? Unsubscribe anytime

To exercise any of these rights, shoot us an email at info@quindralith.info or call (416) 555-0847.

Security Measures

We take reasonable precautions to protect your information. Our systems are secured, access is limited to staff who need it, and we use encrypted connections for sensitive data transmission. That said, no system's 100% foolproof, so we can't guarantee absolute security - but we're doing our best with industry-standard practices.

Third-Party Links

Our website might link to other sites - maybe a supplier's page or a building product manufacturer. Once you click through, you're on their turf and their privacy policy applies. We can't control what they do, so check their policies if you're concerned.

Changes to This Policy

We might update this policy occasionally - maybe we add a new service, or regulations change. When we do, we'll update the date at the top and post the new version here. For major changes, we'll probably send an email to folks we're actively working with.

Children's Privacy

Our services aren't directed at kids under 16. We don't knowingly collect information from children. If you're a parent and think your child's given us their info, please contact us and we'll delete it promptly.

Questions or Concerns?

If something in this policy doesn't make sense, or you've got concerns about how we're handling your information, don't hesitate to reach out. We're here to help and we take this stuff seriously.

Privacy Commissioner

If you're not satisfied with how we've handled a privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. We'd prefer to resolve things directly, but that option's always available to you.